Frequently Asked Questions

See the answers to some of the most asked questions from our clients.

Do you trace and recover all kinds of assets?

We specialize in recovering a wide range of digital assets, including cryptocurrencies (Bitcoin, Ethereum, etc.), NFTs, fiat payments made through crypto transactions, and assets lost due to scams, hacks, exchange failures, or forgotten access credentials.

Can you recover lost private keys or wallet passwords?

While we use advanced quantum computing techniques and cryptographic analysis to attempt key recovery, not all cases guarantee success. If your wallet has additional vulnerabilities or backup files, the chances of recovery improve. However, due to blockchain security, private keys are generally unrecoverable without valid clues.

Do I Have to Pay Upfront for My Case?

We offer two case-handling options:

Pro Bono (No Upfront Fee, Standard Processing) – We only get paid if we recover your funds. Once recovered, we transfer your assets (minus our fee) to a new wallet. These cases are not prioritized and may take longer.

🚀 Paid Priority (Upfront Fee, Faster Recovery) – For urgent cases, an upfront fee ensures priority handling, with most recoveries completed within 24-48 hours.

How does your crypto recovery process work?

Our process includes:

  1. Case evaluation – We analyze your loss and determine the feasibility of recovery.
  2. Blockchain forensics – We trace transactions, wallets, and digital footprints.
  3. Engaging legal and financial channels – If needed, we work with authorities and exchanges.
  4. Asset recovery – Once located, funds are securely returned to you.
Can you track and recover assets stolen in scams or hacks?

Yes, we use blockchain forensics, transaction tracing, and digital footprint analysis to track stolen crypto and identify the wallets involved. While we cannot guarantee full recovery, we work with exchanges, authorities, and legal teams to freeze and reclaim assets whenever possible.

Is my case and personal data kept confidential?

Absolutely. Client privacy is our top priority. We use encrypted communication, do not share personal data without consent, and ensure your case is handled with strict confidentiality.

Do I need to share my wallet credentials with you?

No. We do not ask for your private keys, seed phrases, or direct wallet credentials. We use non-invasive forensic techniques to track transactions and identify potential recovery paths. (Exceptions only for extreme cases with client’s permission)

Can you recover funds from a frozen or failed exchange?

We have successfully assisted clients in retrieving funds from collapsed or frozen exchanges by working with legal experts, blockchain analytics, and financial institutions to navigate claims and negotiations.

What types of crypto wallets do you support?

We can assist with a variety of wallets, including:

  • Software wallets (MetaMask, Trust Wallet, Electrum, etc.)
  • Hardware wallets (Ledger, Trezor)
  • Exchange wallets (Binance, Coinbase, Kraken)
  • Multi-signature & smart contract wallets
What computing methods do you use in crypto recovery?

We employ quantum computing, brute-force attack strategies, AI-driven blockchain analysis, and digital footprint tracing to uncover lost assets. These cutting-edge technologies increase the chances of successful recovery.

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Country of residence

Phone

+1(232) 345-1340

Address

County Hall, 5th Floor Belvedere Road, London, SE1 7PB, United Kingdom